Orders are generally delivered within 7 to 12 business days after shipping. Additional time may be required during periods of high demand or in case of carrier delays.

Currently, we only deliver to European Union (EU) member countries. We do not yet offer delivery outside the EU.

However, we are working to gradually expand our delivery area to be able to offer our products to more customers internationally.

Absolutely! Once your order has been dispatched, you will receive a tracking number by email. Use this number to track your package on our website or on the carrier's website.

Please contact us quickly after placing your order to change your delivery address, ideally within 2 hours of order confirmation. Any request received after this time cannot be guaranteed, as the order may already be in preparation or shipping.

Contact email: contact@obrelshop.com

Yes! We offer free standard delivery with no minimum purchase. Your order is processed within 2 to 4 business days. For customers who want faster processing, an express delivery option is also available for €4.90, with order processing within 12 to 24 hours.

Contact our customer service with photos within 48 hours of receipt.

Contact email: contact@obrelshop.com

If you wish to modify or cancel your order, please contact us as soon as possible after your purchase. We will do our best to intervene before shipment. Once the order has been shipped, modification or cancellation may no longer be possible.

Contact e-mail: contact@obrelshop.com

We currently deliver to France, the United Kingdom, Spain, Germany, Belgium, Switzerland, and Luxembourg.

No international delivery for the moment. However, we are working to gradually expand our delivery area!

You have 90 days to return an unworn item with tags attached.

Log in to your account and request a return from your order history.

Refunds are issued within 5 to 7 days of receiving your return.

Yes, please contact our customer service to arrange a size or color exchange.

Please contact us immediately with photos, and we will arrange a free return.

Yes, the same return conditions apply to sale items.

Use the original packaging if possible, or any packaging that is secure for transport.

You will receive a confirmation email once your return has been received at our warehouses.